CAMILLA MORGAN, EVERSYS: EXPLORING AUTOMAtion
Having met Camilla Morgan before, we jumped at the chance to collaborate with her on the development of our 32% Hot Chocolate Powder. The launch was a first for us as the product is suitable for both hand-made and automated bean-to-cup methods. This required meticulous development and collaboration with vending and bean-to-cup manufacturers to optimise our recipe for their machines.
One such manufacturer was Eversys, a pioneer in bean-to-cup technology, where Camilla leads as Head of Business Development and Customer Relationships. Her dedication, expertise and enthusiasm for coffee were undeniable and we were eager to dive deep into her journey and industry insights.
“When I first started working in coffee, it was just a job” recalls Camilla, on her first job working with a coffee roaster in 2008, “I didn’t even like coffee then!” But as with many in the industry, this job proved to be transformational. “The more coffee I tasted, the more I discovered the incredible diversity of flavours, from delicate and nuanced to bold and complex. The depth of colour and character is extraordinary, and its craft is a true art form.”
“When I first started working in coffee, it was just a job”
Soon, this job evolved into a passion which determined Camilla’s career path. Over the last 15 years, she’s “had the privilege of representing both coffee roasters and machine manufacturers, each deepening [her] appreciation for the craft and science behind coffee.” Said roasters include the likes of Matthew Algie and Union Hand-Roasted Coffee.
In 2024, this journey led her to Eversys, a Swiss-made, super automatic espresso machine manufacturer which Camilla describes as the “perfect blend of quality and efficiency, designed to meet the demands of today’s fast-paced and competitive market.” Here, she works with customers, providing “innovative coffee-serving solutions tailored to their specific needs.”
Such solutions naturally include serving the most delicious, quality drinks. To find these, Camilla works with coffee roasters and partners like Islands Chocolate to “optimise their products for Eversys machines.” These partnerships involve testing, tasting and trialling recipes across machines “ensuring that their beverages are showcased at their very best through Eversys technology.”
Camilla predicts the strength of these partnerships will grow with the ever-increasing industry trend toward automation. “Together, we will innovate and adapt to emerging trends, ensuring that both product quality and machine performance evolve hand-in-hand.”
“Together, we will innovate and adapt to emerging trends”
Our relationship with Eversys and their customers has only just begun. Together, we put the 32% Hot Chocolate through its paces, trialling it across all their machines to confirm usability, deliciousness, and establish recipe specifications. After countless tastes and trials, Camilla’s verdict is in:
“Islands 32% Hot Chocolate stands out for its creamy texture and perfectly balanced sweetness, offering a superior flavour experience. Its high cocoa content ensures a rich and indulgent taste that surpasses many other hot chocolates on the market. This makes it an ideal choice for premium vending and specialty offerings.”
For Camilla, working with Islands was a “natural fit.” “Their commitment to sustainability and exceptional quality, […] ethical sourcing practices and crafting premium chocolate align perfectly with the values we hold dear in the coffee and beverage industry. Working with a supplier that shares a passion for innovation and quality makes it a truly rewarding collaboration.”
We wanted to know how Camilla envisages the future of bean-to-cup automations and where hot chocolate sits in this. “This space will continue to grow more sophisticated, integrating AI, ever-evolving telemetry, and customisation options to cater to the changing preferences of consumers.”
Camilla sees hot chocolate becoming a major player in the vending industry as consumers increasingly seek high-quality, indulgent beverages. “I anticipate a shift toward premium options with unique flavour profiles and even customisable features,” she predicts. Thanks to advancements in vending technology, premium hot chocolate will soon be as accessible as it is indulgent, maintaining café-style standards.
We’re excited to see where these customisable features lead, perhaps to adaptable cocoa percentage or origin selection functions? We can’t wait.
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For 32% Hot Chocolate Powder recipes specifications for you Eversys machines contact your technical representative.