Frequently Asked Questions



Are Islands Chocolate products vegan-friendly?  

All our products except for our 55% Milk Chocolate is vegan-friendly. Our 65%, 75% and 100% chocolate bars are vegan-friendly and our 65%, 75%, 85% and 100% chocolate buttons are vegan-friendly – we allow our sustainable cocoa to be the star of the show – so we don’t add milk to the mix. That being said, we are working on a milk alternative to use for our milk chocolate range. 

Is your chocolate gluten-free?  

Yes. None of our chocolate bars contain gluten.  

Is chocolate really that good for you?  

Cacao is a superfood. It’s packed with antioxidants, vitamins and minerals – so we keep the cocoa content high (above 72%) in our chocolate bars.  But like all foods, eat in moderation.  

Is it cacao or cocoa?  

Cocoa is also known as ‘cacao’, which comes from the tree’s official name: Theobroma Cacao (meaning ‘food of the gods’). Most chocolatiers refer to it as ‘cacao’ in its raw form, before it’s fermented and dried to produce ‘cocoa’.  

 Does our 100% Islands Chocolate contain sugar?  

No, none. The intricate cocoa flavours in our chocolate is so intense, there’s no need for any sugar.   

Are you organic?  

We are not officially organic certified. We use fertiliser in the early years, until the cacao tree grows into a mature tree. Once the canopy tree has developed and there is shade cover, we are organic from that point onwards. We use no sprays. If we could find a way to be fully organic we would. However, as farmers ourselves, we have to think financially and have not yet found a way to yield good crop without adding the fertiliser in the first stages. Please do let us know if you have any suggestions, as we are always looking for ways to become more planet-friendly.  

Is your packaging recyclable? 

Our packaging is made by bio-based packaging Natureflexso it is environmentally responsible & recyclable. Our inner layer film is an eco-friendly biodegradable cellulose film - an alternative to traditional petroleum-based plastics. ⁠ ⁠They are certified compostable & made from GMO-free renewable resources⁠. On top of all that, they also provide the correct protection we need for our rich and tasty chocolate.  

 Where is your cocoa grown?  

We grow our cocoa on our family-run farms in St Vincent and the Grenadines. We turn it into chocolate on those same islands. After all, we like to see the whole process through from seed to bar – and we believe the people who grow the cacao are best-placed to transform it into the finest chocolate.   

 How much is delivery?  

We charge the standard shipping costs. However, we offer free delivery for orders over £20.  
What does seed to bar chocolate actually mean? 

Most chocolate companies buy ready-made chocolate in sacks of buttons and re-form into their own branded bars. Some import cocoa beans and turn it into their own branded chocolate – the ‘bean-to-bar’ process. A tiny minority grow the cocoa trees themselves. However, we go further than this – because we transform the beans into chocolate at origin. Our chocolate bars only leave the Islands once they’re ready for you. That way, we can ensure that our chocolate is exactly as it should be – and made as sustainably as possible, ensuring the maximum added value takes place on the Island. 
 Is your chocolate Fairtrade-certified?  

Our chocolate isn’t Fairtrade-certified, but that’s not because we don’t believe in Fairtrade. We absolutely do. The reason is that we grow and make our sustainable chocolate on our own family-run farms, so we’re on the ground – not importing cocoa from somewhere. As a family-run business, we’re completely committed to paying our farmers far more than the market rate, providing jobs to islanders, making the process as sustainable as possible and ensuring our seed-to-bar chocolate continues to benefit the wider community on St. Vincent and the Grenadines.  


What should I pay for good chocolate?   

For us, this comes back to our motto: ‘think beyond the bar’. If you’re paying a proper price for a bar of chocolate, it usually means that the farmers are being paid a proper sum for their cocoa. And trading fairly is what we’re all about. When it comes to Islands Chocolate, we pay our farmers a premium not just because we know their beans are superb quality, but also because we want to make sure our farmers are properly supported and that they have a truly sustainable income.  



Have we not answered your question? Leave your question below and Meg from Islands will personally answer it as soon as possible.